This policy states the shipping terms for purchases from Ephraim Mbuso Dlamini, trading as OUBAS Institute, a sole proprietorship based in Johannesburg, Republic of South Africa.
No physical goods are sold or shipped
OUBAS sells only digital products: e-books (PDF), audiobook downloads and streaming, documentary and animated film rentals, cartoons, episodes, the AAP annual professional subscription and Institute membership. No physical item is stocked, packed or shipped.
Shipping rates and regions
Because nothing physical is shipped, there are no shipping rates, no shipping regions and no delivery charges of any kind. Every order is delivered electronically at no additional cost, anywhere in the world with an internet connection.
How digital delivery works
All products are delivered electronically: download links are issued on the confirmation page and by email immediately after payment, and streaming or subscription access is unlocked on the relevant OUBAS pages right away. Details of what is delivered for each product type, delivery timing and what happens if delivery fails are set out in our delivery and fulfilment policy.
Order confirmation
On successful payment you are returned to an OUBAS confirmation page showing your order reference, and a payment receipt is emailed to the address used at checkout. Keep the order reference — support requests are resolved fastest with it.
Questions
If anything about delivery is unclear, contact enquiries@oubas.press or call +27 82 606 0492. We respond within two business days.
See also: Delivery & Fulfilment Policy · Refund Policy · Buyer Information · Terms of Service · Privacy Policy